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Experience the power ⚡ of ServiceUp’s modern repair management platform
30%
Decrease in resolution time
32%
Lower repair cost
25%
Increase in customer satisfaction
22%
Decrease in supplement percentage
case study
How Kyte Increased Operational Efficiency with ServiceUp’s Digital Repair Platform
ServiceUp is efficient, punctual, and a joy to collaborate with. Their assistance has been invaluable to the Kyte SF team, significantly reducing the number of out-of-service vehicles.
In just a few clicks, you can get vehicles repaired and back in service. Experience the convenience of seamless, efficient repairs with ServiceUp.
FNOL Documentation
Claim damages can be reported directly through our App. Once photos are submitted a new claim is created which will streamline the FNOL and repair process.
Appraisal
Our internal staff of highly qualified appraisers creates an estimate based on the damages reported. Adjuster receives a notification when the appraisal is ready for review. This can be set up via a dashboard, or email, or both. A detailed PDF showing the various line items is available.
Schedule Pickup
Once the appraisal is approved, the policyholder will schedule a time and location for vehicle pickup. This option is also available for the adjuster to assign for pick up to move to our shops to start immediate repairs after a loss.
Speedy Shop Selection
Adjusters can share local repair shops in the network or ServiceUp 360, our fully managed repair service. If using ServiceUp 360, vehicles are assigned to a shop based on a real-time analysis of requisite expertise and capacity to ensure the shortest repair turnaround time.
Tear Down/Supplements
After the tear down process, a supplement may be added to the estimate. The adjuster will receive email notifications requesting a review of the adjusted estimate. Once approved, the repair begins.
Vehicle Dropoff
Once the repair is completed, ServiceUp will deliver the vehicle back to the designated location. Policy holder will be notified when the vehicle is on its way and when drop off is complete.
customer testimonials
Hear what current ServiceUp customers have to say about their repair experience.
ServiceUp is efficient, punctual, and a joy to collaborate with. Their assistance has been invaluable to the Kyte SF team, significantly reducing the number of out-of-service vehicles.
Industry: Fleets
Industry: General
Jose Espinal
Operations Manager
They picked up my car and kept me updated every step of the way -- yes they send someone to pick up your car! I'm never taking my car to the dealer again.
Industry:
Industry: General
Mark Smith
Santa Monica, CA
I’ve been using ServiceUp for my fleet repair needs for the past few months and the experience has been nothing short of amazing. I’m especially impressed with the speed and quality of their repairs.
Industry: Fleets
Industry: General
Tim Donahue
Director, Fleet Operations
ServiceUp is efficient, punctual, and a joy to collaborate with. Their assistance has been invaluable to the Kyte SF team, significantly reducing the number of out-of-service vehicles.
Industry: Fleets
Industry: General
Jose Espinal
Operations Manager
They picked up my car and kept me updated every step of the way -- yes they send someone to pick up your car! I'm never taking my car to the dealer again.
Industry:
Industry: General
Mark Smith
Santa Monica, CA
I’ve been using ServiceUp for my fleet repair needs for the past few months and the experience has been nothing short of amazing. I’m especially impressed with the speed and quality of their repairs.
Industry: Fleets
Industry: General
Tim Donahue
Director, Fleet Operations
ServiceUp is efficient, punctual, and a joy to collaborate with. Their assistance has been invaluable to the Kyte SF team, significantly reducing the number of out-of-service vehicles.
Industry: Fleets
Industry: General
Jose Espinal
Operations Manager
They did a full brake service on my vehicle at a great price. The picked up the car in the morning and it was back in my driveway by dinner. The service advisors there are super helpful and friendly as well!
Industry:
Industry: General
Cody Fisher
San Jose, CA
Before Serviceup, I would take hours out of my workday, or take one of my staff out of rotation to handle van repair for me. ServiceUp now saves my business hours, sometimes days of productivity with every repair.
Industry: Fleets
Industry: General
Craig Radley
Fleet Manager
Their turnaround times are just half of what we were getting from our previous vendors and their customer service is top-notch.
Industry: Fleets
Industry: General
Nolan Fawthrop
Manager, Operations & Strategy
They picked up my car and kept me updated every step of the way -- yes they send someone to pick up your car! I'm never taking my car to the dealer again.
Industry:
Industry: General
Mark Smith
Santa Monica, CA
I’ve been using ServiceUp for my fleet repair needs for the past few months and the experience has been nothing short of amazing. I’m especially impressed with the speed and quality of their repairs.
Industry: Fleets
Industry: General
Tim Donahue
Director, Fleet Operations
I ran into a pole backing out of a parking lot - I was so nervous having to deal with autobody shops. ServiceUp to the rescue! They gave me fast quote and had my car repaired within days. Looks as good as new!
Industry:
Industry: General
Alina Scholes
Denver, CO
They did a full brake service on my vehicle at a great price. The picked up the car in the morning and it was back in my driveway by dinner. The service advisors there are super helpful and friendly as well!
Industry:
Industry: General
Cody Fisher
San Jose, CA
Before Serviceup, I would take hours out of my workday, or take one of my staff out of rotation to handle van repair for me. ServiceUp now saves my business hours, sometimes days of productivity with every repair.
Industry: Fleets
Industry: General
Craig Radley
Fleet Manager
Their turnaround times are just half of what we were getting from our previous vendors and their customer service is top-notch.
Industry: Fleets
Industry: General
Nolan Fawthrop
Manager, Operations & Strategy
I ran into a pole backing out of a parking lot - I was so nervous having to deal with autobody shops. ServiceUp to the rescue! They gave me fast quote and had my car repaired within days. Looks as good as new!
Industry:
Industry: General
Alina Scholes
Denver, CO
They did a full brake service on my vehicle at a great price. The picked up the car in the morning and it was back in my driveway by dinner. The service advisors there are super helpful and friendly as well!
Industry:
Industry: General
Cody Fisher
San Jose, CA
Before Serviceup, I would take hours out of my workday, or take one of my staff out of rotation to handle van repair for me. ServiceUp now saves my business hours, sometimes days of productivity with every repair.
Industry: Fleets
Industry: General
Craig Radley
Fleet Manager
Their turnaround times are just half of what we were getting from our previous vendors and their customer service is top-notch.
Industry: Fleets
Industry: General
Nolan Fawthrop
Manager, Operations & Strategy
I ran into a pole backing out of a parking lot - I was so nervous having to deal with autobody shops. ServiceUp to the rescue! They gave me fast quote and had my car repaired within days. Looks as good as new!
Industry:
Industry: General
Alina Scholes
Denver, CO
Explore
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ServiceUp for Insurance is a specialized service that facilitates seamless and efficient vehicle repair solutions for policyholders. Our platform connects insurance companies with a network of trusted repair shops, streamlining the claims and repair process to ensure quick and hassle-free resolution for policyholders.
How does ServiceUp help my insurance company?
ServiceUp offers several benefits to insurance companies. By leveraging our platform, insurers can enhance customer satisfaction through prompt and transparent repair processes. The streamlined communication and real-time updates reduce claim resolution times, improve efficiency, and provide insurers with better control and visibility into the entire repair journey. Ultimately, ServiceUp contributes to a positive repair experience, fostering trust and loyalty.